Problem: I forgot my password, want to change my password, or lost my temporary password.
Solution:
- On the Sign In page, click Forgot password?.
- On the Reset Password page, type the email associated with your Vertex account and click Next.
An email is sent to you with a verification code to use in the next step.
- On the Reset Password page, type or paste the verification code listed in the email, type your new password, and then confirm your new password.
Your password is changed.