If you’re having trouble viewing or importing a packaged assembly (.zip, .7z, .tar, .tar.gz, or .gz), it could be because of one of the following issues:
- The packaged assembly filename doesn’t match the top-level assembly filename.
- The assembly package was created by zipping the top-level folder of your assembly instead of zipping all of the content inside of the folder.
- The zipped assembly name contains non-Latin characters.
- The packaged assembly wasn’t correctly imported.
The packaged assembly filename doesn’t match the top-level assembly filename
Solution: Rename the .zip file (or .7z, .tar, .tar.gz, or .gz) to match the name of the top-level assembly.
| CATIA | Creo with an appended number in the filename |
 |
 |
Note: If the assembly contains an identical part name and top-level assembly name, rename the .zip file to include the top-level assembly extension.
The assembly package was created by zipping the top-level folder of your assembly
Solution: Repackage the assembly by doing the following:
- Open the folder that contains your assembly folders and files.
- Select all of the subfolders and files inside the folder and package them according to the instructions of the application you’re using.
The zipped assembly name contains non-Latin characters
Due to the way the Zip format handles encoding on Windows, zipped folder names that contain non-Latin characters cannot be recognized by Vertex. This causes import failures.
Solution: Instead of importing the assembly as a single, zipped file using Import → File, use the Import → Assembly option. This method imports the full assembly once you identify the folder where the assembly files are located, along with the top-level assembly (for example, Motor.CATProduct).
The packaged assembly wasn’t correctly imported
Solution: Reimport the packaged assembly using Import → File (not Import → Assembly). This is because your assembly components are packaged into a single file.
For more information on packaging assemblies, see Preparing assembly files for import.
For more information on importing files, see Import and open a file.